/* Central de Atendimento MSE — protótipo de demonstração */
:root {
  /* Vermelho da marca (logo oficial: #FF0000). Para textos e botoes usa-se um tom
     um pouco mais fechado do mesmo vermelho, para manter boa leitura. */
  --marca: #ff0000;
  --marca-forte: #d40000;
  --marca-escura: #a80000;
  --marca-clara: #fff0f0;
  --marca-borda: #f7c4c4;
  --tinta: #1f2328;
  --neutro-escuro: #2d3138;
  --neutro-claro: #f3f4f6;
  --fundo: #f4f4f5;
  --branco: #ffffff;
  --texto: #1f2328;
  --muted: #5f6670;
  --borda: #e4e5e8;
  --verde: #15803d;
  --verde-claro: #e7f6ec;
  --ambar: #b45309;
  --ambar-claro: #fdf1e2;
  --vermelho: #d40000;
  --vermelho-claro: #fff0f0;
  --raio: 12px;
  --sombra: 0 1px 2px rgba(0, 0, 0, .05), 0 4px 16px rgba(0, 0, 0, .06);
  --banner-h: 34px;
  font-family: "Segoe UI", system-ui, -apple-system, Roboto, "Helvetica Neue", Arial, sans-serif;
  color: var(--texto);
  font-size: 15px;
}
* { box-sizing: border-box; }
html, body { margin: 0; height: 100%; background: var(--fundo); }
button, input, textarea, select { font: inherit; color: inherit; }
button { cursor: pointer; }
svg { width: 20px; height: 20px; fill: none; stroke: currentColor; stroke-width: 1.8; stroke-linecap: round; stroke-linejoin: round; flex: none; }
h1, h2, h3 { margin: 0; }
.muted { color: var(--muted); margin: 0; }
.pequeno { font-size: 13px; }

/* ---------- Faixa de demonstração ---------- */
.demo-banner {
  position: fixed; inset: 0 0 auto 0; height: var(--banner-h); z-index: 50;
  display: flex; align-items: center; justify-content: center; gap: 10px;
  background: repeating-linear-gradient(135deg, #f6d860 0 14px, #f3cf45 14px 28px);
  color: #3b2f05; font-size: 13px; padding: 0 12px; white-space: nowrap; overflow: hidden;
  border-bottom: 1px solid #d4b02a;
}
.demo-banner strong { background: #3b2f05; color: #f6d860; padding: 2px 8px; border-radius: 4px; letter-spacing: .06em; font-size: 12px; }
.demo-banner span { overflow: hidden; text-overflow: ellipsis; }
#root { padding-top: var(--banner-h); height: 100%; }

/* ---------- Logo (arquivo original, proporcao preservada) ---------- */
.logo { display: flex; flex-direction: column; align-items: flex-start; gap: 6px; }
.logo img { display: block; height: auto; max-width: 100%; object-fit: contain; }
.logo-m img { width: 150px; }
.logo-l img { width: 190px; }
.logo-s { flex-direction: row; align-items: center; gap: 10px; }
.logo-s img { width: auto; height: 38px; }
.logo-sub { font-size: 12px; font-weight: 600; color: var(--muted); letter-spacing: .02em; }
.logo-s .logo-sub { font-size: 12px; line-height: 1.15; }

/* ---------- Avatares e etiquetas ---------- */
.avatar {
  display: inline-grid; place-items: center; flex: none; width: 40px; height: 40px; border-radius: 50%;
  color: #fff; font-weight: 600; font-size: 14px;
}
.avatar-l { width: 48px; height: 48px; font-size: 16px; }
.avatar-s { width: 32px; height: 32px; font-size: 12px; }
.avatar-xs { width: 20px; height: 20px; font-size: 9px; }
.avatar-fila { background: var(--ambar-claro); color: var(--ambar); }
.avatar-fila svg { width: 18px; height: 18px; }
.tag { display: inline-block; font-size: 11px; font-weight: 600; padding: 2px 8px; border-radius: 99px; white-space: nowrap; }
.tag-fila { background: var(--ambar-claro); color: var(--ambar); }
.tag-atend { background: var(--verde-claro); color: var(--verde); }
.tag-enc { background: #eef1f5; color: var(--muted); }
.tag-admin { background: var(--marca-clara); color: var(--marca-forte); border: 1px solid var(--marca-borda); }

/* ---------- Botões ---------- */
.btn {
  display: inline-flex; align-items: center; justify-content: center; gap: 6px;
  border: 1px solid transparent; border-radius: 10px; padding: 9px 14px; font-weight: 600; font-size: 14px;
  transition: background .15s, border-color .15s, transform .05s;
}
.btn:active { transform: translateY(1px); }
.btn svg { width: 18px; height: 18px; }
.btn-primario { background: var(--marca-forte); color: #fff; }
.btn-primario:hover { background: var(--marca-escura); }
.btn-sec { background: var(--branco); border-color: var(--borda); color: var(--texto); }
.btn-sec:hover { background: #f7f9fc; border-color: #cbd5e1; }
.btn-perigo { color: var(--marca-forte); }
.btn-perigo:hover { background: var(--marca-clara); border-color: var(--marca-borda); }
.btn-perigo-cheio { background: var(--marca-forte); }
.btn-perigo-cheio:hover { background: var(--marca-escura); }
.btn-p { padding: 6px 12px; font-size: 13px; border-radius: 8px; }
.btn.bloco { width: 100%; justify-content: flex-start; }
.btn-icone { display: grid; place-items: center; width: 36px; height: 36px; border-radius: 9px; border: 0; background: transparent; color: inherit; }
.btn-icone:hover { background: rgba(127, 127, 127, .14); }
.btn-link { display: flex; align-items: center; gap: 8px; border: 0; background: none; color: inherit; padding: 6px 4px; font-size: 13px; opacity: .85; text-align: left; }
.btn-link:hover { opacity: 1; text-decoration: underline; }
.btn-link svg { width: 16px; height: 16px; }
:focus-visible { outline: 2px solid var(--marca); outline-offset: 2px; }

/* ---------- Login ---------- */
.login { min-height: 100%; display: grid; place-items: center; padding: 24px 16px; background: linear-gradient(160deg, var(--marca) 0 38%, var(--fundo) 38%); }
.login-box { width: 100%; max-width: 440px; background: var(--branco); border-radius: 18px; box-shadow: var(--sombra); padding: 28px; }
.login-box .logo { margin-bottom: 22px; }
.login-box h1 { font-size: 22px; margin-bottom: 6px; }
.login-cards { display: flex; flex-direction: column; gap: 10px; margin: 18px 0; }
.login-card { display: flex; align-items: center; gap: 12px; text-align: left; padding: 12px 14px; border-radius: 12px; border: 1px solid var(--borda); background: var(--branco); }
.login-card:hover { border-color: var(--marca-forte); background: var(--marca-clara); }
.login-card-txt { display: flex; flex-direction: column; flex: 1; }
.login-card-txt small { color: var(--muted); }
.login-nota { display: flex; gap: 8px; align-items: flex-start; font-size: 13px; color: var(--muted); background: var(--neutro-claro); border-radius: 10px; padding: 10px 12px; margin: 0; }
.login-nota svg { width: 18px; height: 18px; margin-top: 1px; }

/* ---------- Estrutura ---------- */
.app { display: flex; height: 100%; }
.sidebar { width: 264px; flex: none; background: var(--branco); color: var(--texto); border-right: 1px solid var(--borda); display: flex; flex-direction: column; padding: 18px 14px; gap: 22px; }
.nav { display: flex; flex-direction: column; gap: 4px; }
.nav-item { display: flex; align-items: center; gap: 10px; padding: 10px 12px; border-radius: 10px; color: #3d434b; text-decoration: none; font-weight: 500; position: relative; }
.nav-item:hover { background: var(--neutro-claro); color: var(--tinta); }
.nav-item.ativo { background: var(--marca-clara); color: var(--marca-forte); font-weight: 600; }
.nav-item.ativo::before { content: ""; position: absolute; left: -14px; top: 8px; bottom: 8px; width: 4px; border-radius: 0 4px 4px 0; background: var(--marca); }
.nav-rot { flex: 1; }
.nav-curto { display: none; }
.nav-n { min-width: 24px; text-align: center; font-size: 12px; font-weight: 700; padding: 2px 7px; border-radius: 99px; background: #e9eaed; color: var(--tinta); }
.nav-n.n-alerta { background: var(--marca-forte); color: #fff; }
.nav-n.n-destaque { box-shadow: 0 0 0 2px var(--marca); }
.nav-admin { font-size: 10px; padding: 1px 6px; }
.sidebar-rodape { margin-top: auto; display: flex; flex-direction: column; gap: 14px; }
.demo-ferramentas { border: 1px dashed #cfd2d7; border-radius: 10px; padding: 10px; display: flex; flex-direction: column; gap: 2px; color: #4a5059; background: #fafafa; }
.demo-ferr-titulo { font-size: 11px; text-transform: uppercase; letter-spacing: .06em; opacity: .8; margin-bottom: 2px; }
.usuario { display: flex; align-items: center; gap: 10px; padding: 10px; border-radius: 12px; background: var(--neutro-claro); }
.usuario-txt { flex: 1; display: flex; flex-direction: column; line-height: 1.2; min-width: 0; }
.usuario-txt b { font-size: 14px; }
.usuario-txt small { font-size: 12px; color: var(--muted); }
.topo-mobile { display: none; }

.principal { flex: 1; display: flex; min-width: 0; height: 100%; }
.painel-lista { width: 380px; flex: none; background: var(--branco); border-right: 1px solid var(--borda); display: flex; flex-direction: column; min-height: 0; }
.painel-conversa { flex: 1; display: flex; flex-direction: column; min-width: 0; min-height: 0; background: var(--fundo); }

/* ---------- Lista ---------- */
.lista-topo { padding: 20px 18px 12px; display: flex; justify-content: space-between; gap: 10px; }
.lista-topo h2 { font-size: 19px; color: var(--tinta); }
.lista-topo p { font-size: 13px; margin-top: 2px; }
.abas { display: flex; gap: 6px; padding: 0 18px 10px; }
.aba { border: 1px solid var(--borda); background: var(--branco); border-radius: 99px; padding: 6px 12px; font-size: 13px; font-weight: 600; color: var(--muted); }
.aba span { margin-left: 4px; font-weight: 700; }
.aba.ativo { background: var(--neutro-escuro); border-color: var(--neutro-escuro); color: #fff; }
.busca { display: flex; align-items: center; gap: 8px; margin: 0 18px 10px; padding: 0 12px; border: 1px solid var(--borda); border-radius: 10px; background: #fafafa; color: var(--muted); }
.busca input { flex: 1; border: 0; background: transparent; padding: 9px 0; outline: none; color: var(--texto); min-width: 0; }
.busca svg { width: 17px; height: 17px; }
.itens { flex: 1; overflow-y: auto; padding: 0 10px 16px; }
.item { display: flex; gap: 12px; align-items: flex-start; padding: 12px 10px; border-radius: 12px; cursor: pointer; border: 1px solid transparent; }
.item + .item { margin-top: 2px; }
.item:hover { background: #f7f7f8; }
.item.ativo { background: var(--marca-clara); border-color: var(--marca-borda); }
.item-corpo { flex: 1; min-width: 0; }
.item-linha { display: flex; justify-content: space-between; gap: 8px; align-items: baseline; }
.item-nome { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.item-hora { font-size: 12px; color: var(--muted); flex: none; }
.item-assunto { font-size: 13px; color: var(--marca-forte); font-weight: 600; margin-top: 1px; }
.item-preview { font-size: 13px; color: var(--muted); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; margin-top: 2px; }
.item-meta { display: flex; flex-wrap: wrap; gap: 6px; align-items: center; margin-top: 6px; }
.item-meta:empty { display: none; }
.item .btn-p { align-self: center; }
.espera { font-size: 12px; font-weight: 600; color: var(--ambar); background: var(--ambar-claro); padding: 2px 8px; border-radius: 99px; }
.espera-alta { color: var(--vermelho); background: var(--vermelho-claro); }
.nao-lidas { font-size: 11px; font-weight: 700; background: var(--marca-forte); color: #fff; padding: 2px 8px; border-radius: 99px; }
.resp-mini { display: inline-flex; align-items: center; gap: 5px; font-size: 12px; color: var(--texto); }
.vazio { flex: 1; display: flex; flex-direction: column; align-items: center; justify-content: center; text-align: center; gap: 6px; color: var(--muted); padding: 40px 24px; }
.vazio svg { width: 40px; height: 40px; stroke-width: 1.4; color: #b3b7bd; margin-bottom: 6px; }
.vazio b { color: var(--texto); }
.vazio span { max-width: 300px; font-size: 14px; }
.vazio-btn { margin-top: 12px; text-decoration: none; }

.resumo { display: grid; grid-template-columns: repeat(4, 1fr); gap: 8px; padding: 0 18px 12px; }
.resumo-card { display: flex; flex-direction: column; align-items: center; gap: 6px; padding: 10px 4px; border-radius: 12px; border: 1px solid var(--borda); background: var(--branco); }
.resumo-card span:last-child { display: flex; flex-direction: column; align-items: center; line-height: 1.1; }
.resumo-card b { font-size: 18px; color: var(--tinta); }
.resumo-card small { font-size: 11px; color: var(--muted); }
.resumo-card.ativo { border-color: var(--marca-forte); background: var(--marca-clara); }
.filtros { display: grid; grid-template-columns: 1fr 1fr; gap: 8px; padding: 0 18px 10px; }
.filtros label { display: flex; flex-direction: column; gap: 4px; font-size: 12px; color: var(--muted); font-weight: 600; }
.filtros select { width: 100%; min-width: 0; padding: 8px 10px; border-radius: 10px; border: 1px solid var(--borda); background: var(--branco); font-size: 14px; color: var(--texto); }
.resumo-titulo { margin: 0; padding: 0 18px 6px; font-size: 12px; font-weight: 600; color: var(--muted); }
.contador { font-size: 12px; padding: 0 18px 6px; }

/* ---------- Conversa ---------- */
.conv-topo { display: flex; align-items: center; gap: 12px; padding: 14px 18px; background: var(--branco); border-bottom: 1px solid var(--borda); }
.conv-topo-simples { min-height: 56px; }
.btn-voltar { display: none; color: var(--tinta); margin-left: -8px; }
.conv-id { flex: 1; min-width: 0; }
.conv-nome { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; }
.conv-nome b { font-size: 16px; }
.conv-sub { font-size: 13px; color: var(--muted); margin-top: 1px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.conv-resp { margin-top: 6px; }
.resp { display: inline-flex; align-items: center; gap: 6px; font-size: 13px; background: var(--neutro-claro); color: var(--tinta); padding: 3px 10px 3px 4px; border-radius: 99px; }
.resp-fila { background: var(--ambar-claro); color: var(--ambar); padding-left: 8px; }
.resp-enc { background: #eef1f5; color: var(--muted); padding-left: 8px; }
.resp svg { width: 15px; height: 15px; }
.conv-acoes { display: flex; gap: 8px; flex: none; }
.mensagens { flex: 1; overflow-y: auto; padding: 20px 18px; display: flex; flex-direction: column; gap: 8px; }
.msg { display: flex; }
.msg-at { justify-content: flex-end; }
.balao { max-width: min(560px, 78%); padding: 9px 12px 7px; border-radius: 14px; display: flex; flex-direction: column; gap: 3px; box-shadow: 0 1px 1px rgba(0, 0, 0, .06); }
.msg-cli .balao { background: var(--branco); border: 1px solid var(--borda); border-top-left-radius: 4px; }
.msg-at .balao { background: var(--neutro-escuro); color: #fff; border-top-right-radius: 4px; }
.msg-autor { font-size: 12px; font-weight: 700; color: #ffb3b3; }
.msg-txt { line-height: 1.4; white-space: normal; overflow-wrap: anywhere; }
.msg-hora { font-size: 11px; opacity: .65; align-self: flex-end; }
.msg-sis { display: flex; justify-content: center; margin: 6px 0; }
.msg-sis span { font-size: 12px; color: var(--muted); background: #e7e8eb; padding: 4px 12px; border-radius: 99px; text-align: center; max-width: 90%; }
.conv-rodape { background: var(--branco); border-top: 1px solid var(--borda); padding: 12px 18px; padding-bottom: max(12px, env(safe-area-inset-bottom)); }
.composer { display: flex; gap: 10px; align-items: flex-end; }
.composer textarea { flex: 1; resize: none; border: 1px solid var(--borda); border-radius: 12px; padding: 10px 12px; min-height: 44px; max-height: 140px; outline: none; background: #fafafa; line-height: 1.4; }
.composer textarea:focus { border-color: var(--marca-forte); background: #fff; }
.btn-enviar { height: 44px; }
.composer-nota { margin: 6px 0 0; font-size: 12px; color: var(--muted); }
.aviso-rodape { font-size: 14px; color: var(--muted); background: var(--neutro-claro); border-radius: 10px; padding: 12px 14px; text-align: center; }

/* ---------- Modal ---------- */
.modal-fundo { position: fixed; inset: 0; z-index: 80; background: rgba(20, 20, 24, .45); display: grid; place-items: center; padding: 16px; }
.modal { width: 100%; max-width: 440px; background: var(--branco); border-radius: 16px; box-shadow: 0 20px 50px rgba(0, 0, 0, .25); padding: 22px; max-height: calc(100% - 32px); overflow-y: auto; }
.modal h3 { font-size: 18px; color: var(--tinta); margin-bottom: 4px; }
.opcoes { display: flex; flex-direction: column; gap: 8px; margin: 16px 0; }
.opcao { display: flex; align-items: center; gap: 10px; padding: 10px 12px; border-radius: 12px; border: 1px solid var(--borda); cursor: pointer; }
.opcao:has(input:checked) { border-color: var(--marca-forte); background: var(--marca-clara); }
.opcao input { accent-color: var(--marca-forte); }
.opcao span:last-child { display: flex; flex-direction: column; line-height: 1.2; }
.opcao small { color: var(--muted); font-size: 12px; }
.campo { display: flex; flex-direction: column; gap: 6px; font-size: 13px; font-weight: 600; color: var(--muted); margin: 14px 0 6px; }
.campo textarea { border: 1px solid var(--borda); border-radius: 10px; padding: 9px 11px; resize: vertical; font-weight: 400; color: var(--texto); }
.modal-acoes { display: flex; justify-content: flex-end; gap: 8px; margin-top: 18px; }
.modal-lista { display: flex; flex-direction: column; gap: 8px; margin-top: 16px; }

/* ---------- Toasts ---------- */
#toasts { position: fixed; z-index: 90; right: 16px; bottom: 16px; display: flex; flex-direction: column; gap: 8px; align-items: flex-end; pointer-events: none; }
.toast { background: var(--neutro-escuro); color: #fff; padding: 10px 14px; border-radius: 10px; box-shadow: var(--sombra); font-size: 14px; max-width: 340px; transition: opacity .4s, transform .4s; }
.toast-ok { background: var(--verde); }
.toast-erro { background: var(--marca-forte); }
.toast-info { background: var(--neutro-escuro); }
.toast.saindo { opacity: 0; transform: translateY(8px); }

/* ---------- Tablet ---------- */
@media (max-width: 1100px) {
  .sidebar { width: 220px; }
  .painel-lista { width: 330px; }
  .conv-acoes .btn span { display: none; }
  .conv-acoes .btn { padding: 9px 10px; }
}

/* ---------- Celular ---------- */
@media (max-width: 820px) {
  :root { --banner-h: 28px; font-size: 15px; }
  .demo-banner { font-size: 11px; }
  .demo-banner span { display: none; }
  .demo-banner::after { content: "dados fictícios · nada é enviado"; }
  .app { flex-direction: column; }
  .topo-mobile { display: flex; align-items: center; justify-content: space-between; padding: 6px 12px; background: var(--branco); color: var(--texto); border-bottom: 1px solid var(--borda); flex: none; }
  .topo-usuario { display: flex; align-items: center; gap: 4px; }
  .sidebar { order: 3; width: 100%; flex-direction: row; border-right: 0; border-top: 1px solid var(--borda); padding: 4px 6px; padding-bottom: max(4px, env(safe-area-inset-bottom)); gap: 0; }
  .sidebar > .logo, .sidebar-rodape { display: none; }
  .nav { flex-direction: row; width: 100%; }
  .nav-item { flex: 1; flex-direction: column; gap: 2px; padding: 6px 4px; font-size: 12px; text-align: center; }
  .nav-item.ativo::before { left: 25%; right: 25%; top: -4px; bottom: auto; width: auto; height: 3px; border-radius: 0 0 3px 3px; }
  .nav-longo, .nav-admin { display: none; }
  .nav-curto { display: inline; }
  .nav-n { position: absolute; top: 2px; left: calc(50% + 6px); min-width: 18px; padding: 1px 5px; font-size: 10px; }
  .principal { order: 2; flex: 1; min-height: 0; }
  .painel-lista { width: 100%; border-right: 0; }
  .painel-conversa { display: none; }
  .principal.com-selecao .painel-lista { display: none; }
  .principal.com-selecao .painel-conversa { display: flex; width: 100%; }
  .btn-voltar { display: grid; }
  .conv-topo { padding: 10px 12px; gap: 10px; flex-wrap: wrap; }
  .conv-topo > .avatar { width: 36px; height: 36px; }
  .conv-acoes { width: 100%; }
  .conv-acoes .btn { flex: 1; }
  .conv-acoes .btn span { display: inline; }
  .mensagens { padding: 14px 12px; }
  .balao { max-width: 86%; }
  .conv-rodape { padding: 10px 12px; }
  .btn-enviar span { display: none; }
  .lista-topo { padding: 14px 14px 10px; }
  .abas, .resumo, .resumo-titulo, .filtros, .contador { padding-left: 14px; padding-right: 14px; }
  .busca { margin-left: 14px; margin-right: 14px; }
  .itens { padding: 0 6px 12px; }
  #toasts { left: 12px; right: 12px; bottom: 76px; align-items: stretch; }
  .toast { max-width: none; }
}

/* ================= Base real: login, agenda, anexos ================= */
.oculto { position: absolute; width: 1px; height: 1px; opacity: 0; pointer-events: none; }
.login-box .campo input, .form-contato input {
  border: 1px solid var(--borda); border-radius: 10px; padding: 10px 12px; font-size: 15px; font-weight: 400; color: var(--texto); background: #fff;
}
.login-box .campo input:focus, .form-contato input:focus { outline: none; border-color: var(--marca-forte); box-shadow: 0 0 0 3px var(--marca-clara); }
.bloco-centro { width: 100%; margin: 6px 0 16px; padding: 11px 14px; }
.aviso-login { background: var(--neutro-claro); border-left: 3px solid var(--marca); padding: 8px 12px; border-radius: 8px; font-size: 14px; margin: 10px 0 0; }
.erro-form { color: var(--marca-forte); font-size: 14px; margin: 6px 0 0; min-height: 1em; }
.ok-form { background: var(--verde-claro); color: var(--verde); padding: 10px 12px; border-radius: 10px; }
.tag-ficticio { background: #eef0f3; color: #4a5059; border: 1px dashed #c3c7cd; }

.lista-topo { align-items: flex-start; }
.lista-botoes { display: flex; gap: 6px; flex-wrap: wrap; justify-content: flex-end; }
.painel-form { flex: 1; overflow-y: auto; padding: 18px; }
.form-contato { max-width: 520px; display: flex; flex-direction: column; gap: 4px; }
.form-contato .campo { margin: 8px 0 4px; }
.ajuda { font-weight: 400; color: var(--muted); font-size: 12px; }
.aviso-teste { background: #fff8e1; border: 1px solid #f1df9c; color: #5a4a10; border-radius: 10px; padding: 10px 12px; font-size: 13px; margin: 0 0 8px; }
.passos { padding-left: 20px; color: var(--texto); font-size: 14px; line-height: 1.6; }
.seletor-arquivo { cursor: pointer; position: relative; }

.chips { display: flex; flex-wrap: wrap; gap: 6px; margin: 8px 0; }
.chip { font-size: 12px; font-weight: 600; padding: 3px 10px; border-radius: 99px; white-space: nowrap; display: inline-block; }
.chip-novo { background: var(--verde-claro); color: var(--verde); }
.chip-dup { background: var(--ambar-claro); color: var(--ambar); }
.chip-arq { background: #eef0f3; color: #4a5059; }
.chip-inv { background: var(--marca-clara); color: var(--marca-forte); }
.tabela-wrap { overflow-x: auto; border: 1px solid var(--borda); border-radius: 10px; background: #fff; margin: 8px 0; }
.tabela { width: 100%; border-collapse: collapse; font-size: 13px; }
.tabela th { text-align: left; background: var(--neutro-claro); color: var(--muted); font-weight: 600; padding: 8px 10px; position: sticky; top: 0; }
.tabela td { padding: 8px 10px; border-top: 1px solid var(--borda); vertical-align: top; }
.tabela td small { display: block; color: var(--muted); margin-top: 3px; }
.tabela td small.aviso { color: var(--ambar); }
.tabela select { margin-top: 6px; padding: 5px 8px; border-radius: 8px; border: 1px solid var(--borda); font-size: 13px; background: #fff; }
.tabela tr.sit-invalido td, .tabela tr.sit-duplicado_arquivo td { color: #7a8089; }
.resumo-import { font-size: 14px; }

.composer-ferr { display: flex; gap: 2px; align-self: center; color: var(--muted); }
.composer-ferr .btn-icone:hover { color: var(--marca-forte); }
.bandeja { border: 1px solid var(--borda); border-radius: 12px; padding: 10px; margin-bottom: 10px; background: #fafafa; }
.bandeja-topo { display: flex; justify-content: space-between; gap: 8px; flex-wrap: wrap; font-size: 13px; margin-bottom: 8px; }
.bandeja-itens { display: flex; flex-wrap: wrap; gap: 8px; }
.pendente { display: flex; align-items: center; gap: 8px; border: 1px solid var(--borda); background: #fff; border-radius: 10px; padding: 6px 4px 6px 6px; width: 240px; max-width: 100%; }
.pendente img { width: 44px; height: 44px; object-fit: cover; border-radius: 6px; flex: none; }
.pendente-ic { width: 44px; height: 44px; display: grid; place-items: center; background: var(--neutro-claro); border-radius: 6px; color: var(--muted); flex: none; }
.pendente-txt { flex: 1; min-width: 0; display: flex; flex-direction: column; font-size: 13px; }
.pendente-txt b { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; font-weight: 600; }
.pendente-txt small { color: var(--muted); }
.pendente-erro { border-color: var(--marca-borda); background: var(--marca-clara); }
.pendente-erro small { color: var(--marca-forte); }
.bandeja-acoes { display: flex; justify-content: flex-end; gap: 8px; margin-top: 10px; }
.btn[disabled] { opacity: .5; cursor: not-allowed; }

.cartao-contato { display: flex; align-items: center; gap: 10px; background: rgba(255,255,255,.12); border-radius: 10px; padding: 8px 10px; min-width: 220px; }
.msg-cli .cartao-contato { background: var(--neutro-claro); }
.cartao-contato > div { display: flex; flex-direction: column; line-height: 1.3; }
.cartao-contato span { font-size: 13px; opacity: .9; }
.cartao-grande { background: var(--neutro-claro); margin: 14px 0; padding: 14px; }
.simulado { font-size: 11px; opacity: .75; font-style: italic; }
.anexo-img img { display: block; max-width: min(320px, 100%); max-height: 260px; border-radius: 10px; object-fit: contain; background: rgba(255,255,255,.08); }
.anexo-linha { font-size: 12px; opacity: .85; }
.anexo-linha a, .msg-at .anexo-linha a { color: inherit; text-decoration: underline; }
.anexo-doc { display: flex; align-items: center; gap: 10px; color: inherit; text-decoration: none; background: rgba(255,255,255,.12); border-radius: 10px; padding: 8px 10px; min-width: 220px; }
.msg-cli .anexo-doc { background: var(--neutro-claro); }
.anexo-doc span { flex: 1; display: flex; flex-direction: column; min-width: 0; }
.anexo-doc b { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.anexo-doc small { opacity: .8; }

.busca-modal { margin: 12px 0 8px; }
.lista-modal { max-height: 300px; overflow-y: auto; display: flex; flex-direction: column; gap: 6px; }
.opcao-contato { background: #fff; text-align: left; width: 100%; }
.opcao-contato:hover { border-color: var(--marca-forte); background: var(--marca-clara); }
.opcao-contato .tag { margin-left: auto; }

@media (max-width: 820px) {
  .composer { gap: 6px; }
  .composer-ferr .btn-icone { width: 32px; }
  .pendente { width: 100%; }
  .lista-topo { flex-direction: column; }
}

/* ================= Equipe ================= */
.secao { background: #fff; border: 1px solid var(--borda); border-radius: 12px; padding: 14px 16px; margin: 0 0 12px; max-width: 620px; }
.secao h4 { margin: 0 0 6px; font-size: 15px; color: var(--tinta); }
.secao-alerta { border-color: #f1df9c; background: #fffbea; }
.secao .form-contato, form.secao { max-width: 620px; }
.opcoes-linha { flex-direction: row; flex-wrap: wrap; margin: 6px 0; }
.opcoes-linha .opcao { flex: 1 1 220px; }
.rotulo { font-size: 13px; font-weight: 600; color: var(--muted); margin-top: 10px; }
.tag-desativado { background: #2d3138; color: #fff; }
.item-inativo { opacity: .7; }
.alerta-pendentes { margin: 0 18px 10px; background: #fffbea; border: 1px solid #f1df9c; color: #5a4a10; border-radius: 10px; padding: 8px 12px; font-size: 13px; }
.lista-pendentes { list-style: none; padding: 0; margin: 8px 0 0; display: flex; flex-direction: column; gap: 6px; }
.lista-pendentes li { display: flex; justify-content: space-between; align-items: center; gap: 10px; background: #fff; border: 1px solid var(--borda); border-radius: 10px; padding: 8px 10px; font-size: 14px; }
.lista-pendentes a { text-decoration: none; flex: none; }
.painel-form > .ok-form, .painel-form > .erro-form { max-width: 620px; margin-bottom: 12px; }
@media (max-width: 820px) {
  .alerta-pendentes { margin: 0 14px 10px; }
  .lista-pendentes li { flex-direction: column; align-items: flex-start; }
}

/* ================= WhatsApp experimental ================= */
.painel-whatsapp { flex: 1; display: flex; flex-direction: column; min-width: 0; background: var(--fundo); overflow-y: auto; }
.qr-box { background: #fff; display: inline-block; padding: 12px; border: 1px solid var(--borda); border-radius: 12px; }
.qr-box img { display: block; width: 260px; height: 260px; }
.envio-incerto { color: #ffd166; }
.msg-cli .envio-incerto { color: var(--marca-forte); }
code { background: var(--neutro-claro); padding: 1px 5px; border-radius: 5px; font-size: 12px; }

/* Assinatura pessoal, discreta junto ao compositor. */
.assinatura-controle { display:inline-flex; align-items:center; gap:5px; flex:none; position:relative; cursor:pointer; font-size:11px; color:#555; white-space:nowrap; }
.assinatura-controle input { position:absolute; opacity:0; width:26px; height:16px; margin:0; }
.assinatura-trilho { width:26px; height:16px; background:#b7b7b7; border-radius:9px; position:relative; flex:none; }
.assinatura-trilho::after { content:''; width:12px; height:12px; position:absolute; left:2px; top:2px; background:#fff; border-radius:50%; transition:transform .12s; }
.assinatura-controle input:checked + .assinatura-trilho { background:#c90000; }
.assinatura-controle input:checked + .assinatura-trilho::after { transform:translateX(10px); }
.assinatura-controle input:focus-visible + .assinatura-trilho { outline:2px solid #555; outline-offset:3px; }
.assinatura-controle:has(input:disabled) { opacity:.5; pointer-events:none; }

.composer-ferr .assinatura-controle { align-self:center; height:36px; margin:0 3px; gap:4px; }